Mercury Engineering relies on ESET

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Hi, my name is Adam Hoffman and I am IT Infrastructure Manager.

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I'm with Mercury for eight years.

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Mercury is the biggest engineering company in Ireland

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with a lot of operations based outside of Ireland, so we operate

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as well in UK

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in Poland, in mainland Europe

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and recently as well in Scandinavia, in Sweden.

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Our main focus is to provide protection to computers which are based

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outside of our corporate network, outside of our LAN.

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Like a lot of the companies these days, we have a lot of

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employees working outside of our corporate network from different

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locations using a public Wi-Fi, using twitch networks, etcetera.

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So we have to make sure that those computers are covered.

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Hi, my name is Fiona Garland

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I'm the Business Analyst for Mercury Engineering and Group IT.

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As a company, our information is

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100 percent vital to us being successful.

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As a construction company we are reliant on winning tenders in order to get jobs.

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The commercial information, the tender information, anything relating to estimation

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is 100% key to us winning jobs and continuing to make business.

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With that it's absolutely important

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that that information remains protected

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all of the time.

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Before we started using ESET we had a number of issues

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with the previous solutions.

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Some of them worth mentioning, the back end of the previous solution was very

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complex,

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difficult to manage, required professional services to do anything with it.

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And the monitoring

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and management functionality of the solution was very limited,

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especially when endpoints were not based inside of our network,

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the solution was not able to stop a lot of malware infections.

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And as well, we had some incidents

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with an outbreak that could not be stopped

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with the previous solution.

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Initially in 2010 we were introduced to ESET via our Polish office.

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They deployed endpoint security

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to 200 computers in the Polish office, and in 2011 we received

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excellent feedback from our Polish colleagues.

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As a result, in our head office here in Dublin, we decided to

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implement ESET across our entire company,

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and cross the entire group, making sure that all of our computer endpoints

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and our servers were protected.

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The implementation process was very straightforward,

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very quick. And pretty much it was

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a one person, one of our system administrators

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looking after the entire process of implementing the solution

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with little bit of a technical support

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from ESET Ireland. The entire solution relies

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from the back end point of view on one small

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virtual machine, one CPU 4 Gig of RAM,

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nothing special. And that one virtual machine

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supports the full management capability for a thousand endpoints and 100 servers.

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The key thing to highlight is that

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any solution now

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has to be a real-time solution

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You can't rely on pretty much on reports, you have to be able to respond.

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For us, ESET is protecting at the minute just over 1,000 computers

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and 200 servers across a number of different countries.

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So our staff are logging into our company network

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by a number of different public networks and we need to make sure

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that absolutely all of our computers are protected at every point in time.

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ESET is the right choice for us

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as we've found it has a strong technical advantage

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over other products in the marketplace.

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It's definitely affordable and it's absolutely

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low maintenance. It runs quietly and quickly in the background

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and we do a lot of the updates ourselves.

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It's really easy to manage, and it means that we are able to do the updates, and

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on any occasion when we are unable to do so,

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which actually hasn't happened,it would just be a quick phone call

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to ESET Ireland and we would be back up and running.

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The biggest thing that stands out is its strong technical advantage

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over other products in the marketplace

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this is where ESET really excels

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and it stands on its own.

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ESET has definitely validated our trust - and to support it

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we have a 4 year track record of

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not having any malware or

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virus-related incidents, so it's pretty much

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what it did for us.

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I would definitely recommend ESET

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to all similar companies - construction engineering companies.

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The main reasons should be that most of the

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construction companies these days

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have very mobile workforce, people with laptops

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not based in one office, based in different locations,

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which is one of the strongest components of ESET. And this is why I would

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recommend ESET

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for similar companies.