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Mercury Engineering relies on ESET

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0:06

Hi, my name is Adam Hoffman and I am IT Infrastructure Manager.

0:11

I'm with Mercury for eight years.

0:14

Mercury is the biggest engineering company in Ireland

0:18

with a lot of operations based outside of Ireland, so we operate

0:22

as well in UK

0:23

in Poland, in mainland Europe

0:26

and recently as well in Scandinavia, in Sweden.

0:30

Our main focus is to provide protection to computers which are based

0:33

outside of our corporate network, outside of our LAN.

0:37

Like a lot of the companies these days, we have a lot of

0:40

employees working outside of our corporate network from different

0:44

locations using a public Wi-Fi, using twitch networks, etcetera.

0:48

So we have to make sure that those computers are covered.

0:52

Hi, my name is Fiona Garland

0:52

I'm the Business Analyst for Mercury Engineering and Group IT.

0:55

As a company, our information is

0:59

100 percent vital to us being successful.

1:03

As a construction company we are reliant on winning tenders in order to get jobs.

1:07

The commercial information, the tender information, anything relating to estimation

1:12

is 100% key to us winning jobs and continuing to make business.

1:16

With that it's absolutely important

1:19

that that information remains protected

1:23

all of the time.

1:28

Before we started using ESET we had a number of issues

1:31

with the previous solutions.

1:32

Some of them worth mentioning, the back end of the previous solution was very

1:37

complex,

1:38

difficult to manage, required professional services to do anything with it.

1:42

And the monitoring

1:46

and management functionality of the solution was very limited,

1:50

especially when endpoints were not based inside of our network,

1:54

the solution was not able to stop a lot of malware infections.

1:58

And as well, we had some incidents

2:02

with an outbreak that could not be stopped

2:05

with the previous solution.

2:12

Initially in 2010 we were introduced to ESET via our Polish office.

2:15

They deployed endpoint security

2:19

to 200 computers in the Polish office, and in 2011 we received

2:24

excellent feedback from our Polish colleagues.

2:28

As a result, in our head office here in Dublin, we decided to

2:31

implement ESET across our entire company,

2:35

and cross the entire group, making sure that all of our computer endpoints

2:39

and our servers were protected.

2:45

The implementation process was very straightforward,

2:48

very quick. And pretty much it was

2:52

a one person, one of our system administrators

2:55

looking after the entire process of implementing the solution

2:59

with little bit of a technical support

3:02

from ESET Ireland. The entire solution relies

3:06

from the back end point of view on one small

3:10

virtual machine, one CPU 4 Gig of RAM,

3:13

nothing special. And that one virtual machine

3:16

supports the full management capability for a thousand endpoints and 100 servers.

3:21

The key thing to highlight is that

3:27

any solution now

3:31

has to be a real-time solution

3:31

You can't rely on pretty much on reports, you have to be able to respond.

3:36

For us, ESET is protecting at the minute just over 1,000 computers

3:41

and 200 servers across a number of different countries.

3:45

So our staff are logging into our company network

3:48

by a number of different public networks and we need to make sure

3:53

that absolutely all of our computers are protected at every point in time.

3:57

ESET is the right choice for us

4:03

as we've found it has a strong technical advantage

4:07

over other products in the marketplace.

4:10

It's definitely affordable and it's absolutely

4:13

low maintenance. It runs quietly and quickly in the background

4:18

and we do a lot of the updates ourselves.

4:21

It's really easy to manage, and it means that we are able to do the updates, and

4:26

on any occasion when we are unable to do so,

4:30

which actually hasn't happened,it would just be a quick phone call

4:34

to ESET Ireland and we would be back up and running.

4:38

The biggest thing that stands out is its strong technical advantage

4:41

over other products in the marketplace

4:46

this is where ESET really excels

4:46

and it stands on its own.

4:53

ESET has definitely validated our trust - and to support it

4:56

we have a 4 year track record of

4:59

not having any malware or

5:03

virus-related incidents, so it's pretty much

5:06

what it did for us.

5:09

I would definitely recommend ESET

5:15

to all similar companies - construction engineering companies.

5:18

The main reasons should be that most of the

5:22

construction companies these days

5:24

have very mobile workforce, people with laptops

5:27

not based in one office, based in different locations,

5:31

which is one of the strongest components of ESET. And this is why I would

5:35

recommend ESET

5:36

for similar companies.

                                       

                                      

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